Shipping Policy

Overview

Last updated: 17 July 2026. This Shipping Policy applies to orders for pooja items and devotional products placed through Shravangroups.

Order Processing

Orders are processed after payment or order confirmation. Dispatch timing can vary by product availability, customisation, order volume and verification requirements. The estimated dispatch or delivery information shown on the product page, cart or checkout should be treated as the latest estimate.

Delivery Estimates

Delivery time depends on the destination, courier service, weather, public holidays and other factors outside our control. Remote and difficult-to-serve locations may require additional time. A delivery estimate is not a guaranteed delivery date.

Shipping Charges

Applicable shipping charges, if any, are shown at checkout before you place the order. The available delivery service and charges may vary by pincode, package size, order value and destination.

Tracking and Delays

When tracking information is available, it may be shared by email, SMS or through your account. Please ensure that your phone number, email and delivery address are accurate. If a shipment is delayed, returned or marked undeliverable, contact us so we can review the courier status and available next steps.

Damaged or Incorrect Delivery

Please inspect the parcel when possible and contact us promptly if it arrives damaged, incomplete or different from what you ordered. Keep the packaging and photographs until the issue is resolved. Claims are handled under the Refund Policy.

Contact Us

For questions, contact Shravangroups at sales@shravangroups.com or +91 9786429397.